Adult Gaming Centre, Ashford: Licence Decision

Application Details

• The application was for a new AGC licence at 39 Church Road, Ashford, Surrey, previously occupied by Barclays Bank. ​
• The proposed premises would feature 62 gaming terminals and initially sought 24-hour operation, later amended to 09:00 – 23:00 to align with existing planning permissions. ​
• The applicant agreed to several conditions, including restrictions on entry for individuals under the influence of alcohol or drugs and the absence of ATMs on the premises.

Hearing and Representations

• Surrey Police initially objected but later withdrew their representation after the applicant adopted most of their suggested conditions. ​
• Additional conditions proposed by local resident Mr. Nik Urquhart were partially accepted by the applicant, including the use of a UV ID scanner and training for staff to identify problem gamblers.

Locality-Specific Concerns

• The Licensing Sub-Committee emphasized the importance of locality-specific concerns, noting the deteriorating condition of Church Road and its proximity to vulnerable populations, including schools and care homes.
• The committee acknowledged the potential adverse impacts of gambling on children and vulnerable residents, particularly in areas of deprivation.

Decision Rationale

• Despite the applicant’s credibility and the proposed conditions aimed at mitigating risks, the committee concluded that the AGC would likely have an adverse impact on the local community. ​
• The committee found that existing conditions and policies would not sufficiently protect vulnerable individuals from gambling-related harms, particularly those that are not immediately visible. ​
• The decision to refuse the application was based on the collective evidence presented, including statistical data and community feedback regarding the potential negative effects of the AGC.

Conclusion

The decision was made on 17th October 2025, with the right to appeal to Staines Magistrates’ Court within 21 days. ​

The Licensing Sub-Committee decided to refuse the application for the AGC licence, citing concerns over the potential harm to children and vulnerable individuals in the locality.