When very heavy rain falls on hard surfaces, drainage and sewers are often overwhelmed and surface water builds up. If the water remains standing on the surface when the rain has stopped, please let us know but allow a reasonable amount of time for the water to drain away before you do this.
If you think that the flood may be an emergency situation, please call SCC contact centre immediately instead of reporting online.
FAQ’s on drainage and to report online – Frequently asked questions about drainage – Surrey County Council (surreycc.gov.uk)
Independent Spelthorne Group (ISG) 